Programme overview: Tuesday 24 June 2014

  • Registration
    08.00 - 08.45


  • Welcome
    08.45 - 08.50


    Sir Andrew Likierman Dean, London Business School
    Nina dos Santos Anchor, CNN International 

  • Opening remarks
    08.50 - 09.00

    Opening remarks

    Jolyon Barker Managing Director, Global Technology, Media & Telecommunications, Deloitte

  • Opening keynote interview
    09.00 - 09.40

    Opening keynote interview

    The new digital context for business

    Chair Nina dos Santos Anchor, CNN International
    Brian McBride Chairman, ASOS and
    John Petter Chief Executive Officer, BT Consumer, BT Group

  • Bite size insight
    09.40 - 09.55

    Bite size insight

    The era of open innovation and collaboration
    Tom Hulme Founder, OpenIdeo and Director, Ideo 

  • Keynote panel
    09.55 - 10.45

    Keynote panel

    Generation Tech and its impact on the global economy

    Chair Nina dos Santos Anchor, CNN International
    Ulf Ewaldsson Chief Technology Officer, Ericsson
    Farzana Haque Head of Europe Telecom Business Unit and Global Head of Strategic Group Accounts, Tata Consultancy Services 
    Hussein Kanji MBA2007 Founding Partner, Hoxton Ventures
    Urs Rohner Chairman, Credit Suisse Group

    How has our ability to connect, and the unparalleled access to information changed the demographic of international populations? What are the broader implications for the global economy?  What is the impact of a mobile, hyper-connected, multigenerational workforce on global industries and business?

  • Break
    10.45 - 11.15


  • Bitesize insight
    11.15 - 11.25

    Bitesize insight

    The evolution of brand content and the sharing economy 
    Sarah Wood Co-founder and Chief Operating Officer, Unruly

  • Industry leaders’ debate
    11.25 - 12.15

    Industry leaders’ debate

    The changing dynamic of the customer and service provider relationship 

    Chair Julian Birkinshaw London Business School Term Chair Professor of Strategy and Entrepreneurship and Chair, Strategy and Entrepreneurship Faculty, London Business School

    Simon Hay Global Chief Executive, dunnhumby
    Kelly E. Leach Managing Director EMEA, Dow Jones & Company
    Royston Seaward Partner, Deloitte Digital, Deloitte UK

    How has technology transformed the way we communicate and what impact has this had on the relationship between the customer and the service provider? What role can big data and personalisation play in shaping services? How do you create an effective brand and customer engagement strategy for an open and crowded marketplace? 

  • Big Ideas Sessions
    12.15 - 13.00

    Big Ideas Sessions

    Delegates can choose to attend one of three Big Ideas Sessions

    Crossing Boundaries: Strategies for Growth in Emerging Markets
    Rajesh Chandy Professor of Marketing and Tony and Maureen Wheeler Chair in Entrepreneurship, London Business School

    Making value migrate your way 
    Dr Michael Jacobides Associate Professor of Strategic and International Management and Sir Donald Gordon Chair of Entrepreneurship and Innovation

    New ages and new stages – the intersection of technology and demography and changing social fabrics 
    Andrew Scott Professor of Economics and Deputy Dean (Programmes), London Business School

  • Lunch and networking
    13.00 - 14.00

    Lunch and networking

    Continue your discussions over lunch on the following subjects in dedicated networking areas, with industry experts.

    The Future
    Online currencies
    Tech City and entrepreneurship

    Get Technical
    Big data
    Cyber security

    Pixel People
    The value of intrapreneurship
    The sharing economy

  • Keynote address
    14.00 - 14.40

    Keynote address

    Hacking management - reinventing the technology of human accomplishment
    Gary Hamel Visiting Professor of Strategy and Entrepreneurship, London Business School

  • Industry leaders’ debate
    14.40 - 15.30

    Industry leaders’ debate

    The constant innovation cycle and the challenge for business

    Chair Nina Dos Santos Anchor, CNN International
    Tom Hulme Founder, OpenIdeo and Director, Ideo 
    Luke Mansfield Head of Innovation, Samsung Electronics Europe
    Costas Markides Professor of Strategy and Entrepreneurship and Robert P. Bauman Chair of Strategic Leadership, London Business School
    Rashik Parmar President, IBM Academy of Technology

    How is this continuous state of disruptive innovation transforming established markets and industries? Are the business models of today agile enough to cope with the complexities of the digital era? How is our ability to share and collaborate on a global scale challenging traditional approaches to business? 

  • Big Ideas Sessions
    15.30 - 16.15

    Big Ideas Sessions

    Delegates can choose to attend one of three Big Ideas Sessions

    Crowdfunded impact
    Dr Gary Dushnitsky Associate Professor of Strategy and Entrepreneurship and Academic Director of the Deloitte Institute of Innovation and Entrepreneurship, London Business School  

    From follower to leader - How will Gen Y lead us in the future? 
    Adam Kingl MBA2004 Director of Learning Solutions for Executive Education, London Business School  
    Richard Hytner SLN2003 Deputy Chairman, Saatchi & Saatchi Worldwide and Adjunct Associate Professor of Marketing, London Business School 

    How the technologies of the social era are changing the way we do business 
    Costas Markides Professor of Strategy and Entrepreneurship and Robert P. Bauman Chair of Strategic Leadership, London Business School

  • Break
    16.15 - 16.35


  • Bitesize insight
    16.35 - 16.45

    Bitesize insight

    Exponential potential
    John Henderson MBA2013 Principal, White Star Capital

  • Industry leader’s debate
    16.45 - 17.35

    Industry leader’s debate

    Re-imagining leadership and management for the global mobile workforce

    Chair Lynda Gratton Professor of Management Practice in Organisational Behaviour, Faculty Director, executive Education, London Business School
    Greg Case Chief Executive Officer, AON
    Richard Peters Co-founder, Decoded
    Eze Vidra SEMBA2010 Head of Campus London; Head of Google for Entrepreneurs Europe

    How do you prepare and manage a global and multi-generational workforce? How is technology redefining the work place and the broader job landscape? Are networked hierarchies the future of leadership and management?   

  • Bitesize insight
    17.35 - 17.45

    Bitesize insight

    So what’s next?  The changing sources of competitive advantage

    Julian Birkinshaw London Business School Term Chair Professor of Strategy and Entrepreneurship and Chair of Strategy and Entrepreneurship Faculty, London Business School

  • Closing remarks
    17.45 - 17.50

    Closing remarks

    Nina dos Santos Anchor, CNN International
    Professor Sir Andrew Likierman Dean, London Business School 

  • Reception
    17.50 - 19.30


    *timings subject to change

International Broadcast Partner

  • International Broadcast Partner CNN

In collaboration with

  • In collaboration with Deloitte